Legal · last updated 8 September 2026

Refund Policy

This Refund Policy applies to Brusain Developers booking deposits (₹5,000 developer work and ₹999 themes or digital invitations) and to Brusain Advocate PDF Solution licences. It sits with the Terms of Use. Paying a booking or buying a PDF key is acceptance.

On this page

  1. Booking deposits (developer work, themes and digital invitations)
  2. Time ladder
  3. Progress can reduce the refund further
  4. Brusain Advocate PDF Solution — no refund
  5. How to request a refund

Booking deposits

Only the booking amount is in scope (₹5,000 for websites, mobile apps, Windows software and enterprise PDF branding; ₹999 for Windows themes, mobile themes and digital invitations). Remaining project fees, print runs and extra work are quoted separately and are not refunded under this ladder.

At most 50% of the booking amount can ever be refunded. The other 50% is retained for the reserved slot and administration. Razorpay (or other gateway) fees charged on the original payment are not added back by Brusain.

Windows themes, mobile themes and digital invitations use the same refund rules as developer bookings.

Time ladder

If you cancel, the maximum refund of the booking is:

When you cancel (from payment time)Maximum refund of booking
Within 24 hours50% of the booking amount
After 24 hours (up to 48 hours)40% of the booking amount
After 48 hours (up to 48 days)30% of the booking amount
After 48 daysNo refund of the booking amount

Examples on a ₹5,000 developer booking: within 24 hours, up to ₹2,500; after 24 hours, up to ₹2,000; after 48 hours, up to ₹1,500; after 48 days, ₹0. On a ₹999 theme or digital-invitation booking: within 24 hours, up to ₹499.50; after 24 hours, up to ₹399.60; after 48 hours, up to ₹299.70; after 48 days, ₹0.

Progress can reduce the refund further

The ladder is a ceiling. The actual refund is also subject to how much work has already been done on the request. If design, copy, code, mock-ups or print-ready files have started, Brusain may pay less than the time-based maximum, or nothing, so that completed work is not given away. If the job is already delivered, there is no booking refund.

Brusain Advocate PDF Solution — no refund

The 7-day trial exists so you can test the Windows app before paying. Once a licence is purchased, there is no refund on that licence amount — 1 year, 2 year or 3 year. Keys are licensed, not sold as boxed goods. Duplicate charges or a key that cannot activate on a genuine licensed PC after a Windows restore are handled as support: email name, mobile and System ID and we restore the same key when the System ID matches our ledger.

Where Indian consumer law requires a different outcome, that law applies.

How to request a refund

Studio bookings (websites, apps, themes, invitations): email gandharvkj07@gmail.com. PDF licences: email gandharvkumar@live.com. Include the Razorpay payment id, full name, mobile, what you booked, and why you are cancelling. Do not send case PDFs or unrelated files. Approved refunds go back through the original payment method. Time is counted from the Razorpay payment timestamp.

Related: Terms of Use, Privacy Policy, ₹5,000 developer booking, ₹999 themes, ₹999 digital invitations, PDF pricing.